OUR COMMITMENT
Protecting Your Personal Information
Pasifika Eagle Chemicals Ltd (PECL) is committed
to protecting the privacy, confidentiality and
security of personal information collected from
clients, customers, suppliers, employees, website
visitors and other stakeholders.
01 Introduction
Pasifika Eagle Chemicals Ltd (PECL) is committed to
protecting the privacy, confidentiality and security
of personal information collected from our clients,
customers, suppliers, business partners, employees,
website visitors and other stakeholders.
As a Papua New Guinea-based company specialising in
hazardous waste management, industrial chemical waste
management, environmental consultancy and related
services, we recognise the importance of responsible
information management.
This Privacy Policy explains how PECL collects, uses,
stores, processes, discloses and protects personal
information obtained through our website, business
operations and professional engagements.
By accessing our website or providing personal
information to PECL, you acknowledge that you have
read this Privacy Policy.
02 Scope of This Privacy Policy
This policy applies to information collected through:
- The official PECL website.
- Online contact and enquiry forms.
- Quotation and service request forms.
- Newsletter and email subscriptions.
- Telephone, email and business communications.
- Customer registration and contractual engagements.
- Waste management and environmental consultancy services.
- Supplier and contractor relationships.
- Recruitment and employment applications.
- Other authorised PECL business activities.
This policy applies to information collected
electronically, verbally or through physical documentation.
03 Information We Collect
Personal Identification Information
- Full name and job title.
- Company or organisation name.
- Email address and telephone numbers.
- Postal and physical addresses.
- Contact preferences.
- Information voluntarily submitted through our website.
Business and Service Information
- Company registration and business details.
- Tax Identification Number (TIN), where necessary.
- Project descriptions and service specifications.
- Waste classifications and quantities.
- Transportation and disposal requirements.
- Site locations and operational information.
- Contractual and procurement documentation.
- Billing and payment information.
Website Usage Information
- Internet Protocol (IP) address.
- Browser type and operating system.
- Pages visited and website interactions.
- Referring website information.
- Device and general location information.
Recruitment Information
Where individuals apply for employment, PECL may
collect curriculum vitae, employment history,
educational qualifications, professional certifications,
references and relevant contact information.
04 How We Use Your Information
PECL collects and processes personal information
for legitimate business purposes, including:
- Responding to customer enquiries.
- Preparing quotations and service proposals.
- Providing waste management and environmental services.
- Managing contracts and customer accounts.
- Coordinating waste transportation, treatment and disposal.
- Processing invoices and financial records.
- Communicating operational and service updates.
- Managing newsletter subscriptions.
- Improving website functionality.
- Meeting applicable legal and regulatory obligations.
- Managing recruitment and employment processes.
- Protecting legitimate business interests.
PECL will not use personal information for materially
different purposes without an appropriate legal basis
or additional consent where required.
05 Website Contact and Enquiry Forms
Visitors may submit enquiries through the PECL website.
Information collected may include names, email addresses,
telephone numbers, company information and enquiry details.
PECL uses this information to identify the person making
the enquiry, understand the request, provide assistance,
respond to service enquiries and maintain relevant
communication records.
Submitting an enquiry does not automatically enrol
an individual in marketing communications.
06 Quotation and Service Requests
When submitting a quotation request, PECL may collect
information about project locations, waste classifications,
quantities, environmental requirements and operational needs.
This information helps PECL to:
- Assess service requirements.
- Determine operational feasibility.
- Prepare quotations and cost estimates.
- Communicate with prospective clients.
- Coordinate site inspections.
- Maintain commercial records.
Commercially sensitive information will be treated
as confidential, subject to applicable legal and
contractual obligations.
07 Newsletter and Marketing Communications
PECL may provide newsletters, environmental updates,
company announcements and information about its services.
Subscribers may provide email addresses and other
relevant contact information.
Marketing communications will be managed according
to applicable requirements and subscriber preferences.
Subscribers may request removal from mailing lists
by contacting PECL or using an available unsubscribe option.
PECL will not sell subscriber email addresses
to third-party marketing organisations.
08 Cookies and Tracking Technologies
The PECL website may use cookies and similar
technologies to support functionality, security,
performance and visitor experience.
Cookies may be used for:
- Essential website functionality.
- Security and session management.
- Remembering visitor preferences.
- Website performance monitoring.
- Understanding website interactions.
- Improving website usability.
Visitors can manage cookies through browser settings.
Disabling certain cookies may affect website functionality.
Read Our Cookie Policy ➜
09 Disclosure of Personal Information
PECL respects the confidentiality of personal
and business information.
Information may be disclosed where reasonably necessary
to authorised service providers, IT hosting providers,
financial institutions, approved contractors,
professional advisers, insurers, government agencies
and regulatory authorities.
Information will only be shared to the extent reasonably
necessary for the relevant purpose.
Our Commitment
PECL does not sell personal information to third parties.
10 Environmental and Regulatory Information
As an environmental and hazardous waste management
company, PECL may maintain operational and compliance
records, including:
- Waste tracking and movement documentation.
- Environmental monitoring reports.
- Waste treatment and disposal records.
- Transportation documentation.
- Site inspection reports.
- Environmental compliance assessments.
- Occupational health and safety records.
- Regulatory correspondence and reporting documents.
Where these records contain personal information,
PECL will handle that information responsibly.
Information may be disclosed to relevant authorities,
including Papua New Guinea's Conservation and Environment
Protection Authority (CEPA), where legally required.
11 Information Security
PECL is committed to implementing reasonable
administrative, technical and organisational
safeguards to protect personal information.
- Access controls and user authentication.
- Password protection.
- Secure website connections.
- Restricted access to confidential records.
- Appropriate backup and storage procedures.
- Staff confidentiality obligations.
- Information system monitoring and maintenance.
- Security incident response procedures.
No electronic transmission or storage system
can be guaranteed to be completely secure.
12 Data Storage and Retention
PECL retains personal information only for as long
as reasonably necessary for the purposes for which
it was collected or to meet applicable legal,
contractual, accounting and regulatory obligations.
Retention periods may vary for customer records,
financial documentation, environmental compliance
records, employment information, website enquiries
and newsletter subscriptions.
When information is no longer required, PECL will
take reasonable steps to securely delete, destroy
or anonymise it, subject to applicable obligations.
13 International Data Transfers
Some technology providers, website hosting services
or professional service partners may process or store
information outside Papua New Guinea.
Where international transfers occur, PECL will take
reasonable steps to maintain appropriate confidentiality
and security arrangements in accordance with applicable
legal and contractual requirements.
14 Third-Party Websites
Our website may contain links to social media platforms,
mapping services, industry organisations and other
third-party websites.
These websites operate independently and may maintain
their own privacy policies.
PECL is not responsible for the privacy practices,
content or security of unrelated third-party websites.
15 Children's Privacy
PECL's website primarily provides information about
professional waste management, environmental services
and business operations.
Our services are not specifically directed toward children.
PECL does not knowingly collect children's personal
information for marketing purposes.
Where inappropriate collection is identified,
reasonable corrective steps will be taken.
16 Your Privacy Rights and Choices
Subject to applicable laws and legitimate business
requirements, individuals may contact PECL to:
- Request information about personal data held.
- Correct inaccurate or outdated information.
- Request deletion where appropriate.
- Withdraw consent for optional communications.
- Unsubscribe from marketing lists.
- Raise privacy concerns or complaints.
- Request clarification about information use.
Identity verification may be required before
processing certain requests.
17 Data Breaches and Security Incidents
PECL takes information security incidents seriously.
Where a suspected breach occurs, the company will
take reasonable steps to:
- Identify and assess the incident.
- Contain unauthorised access or disclosure.
- Investigate the nature and extent of the incident.
- Implement corrective measures.
- Notify affected parties where legally required.
- Review security procedures.
18 Compliance With Applicable Laws
PECL seeks to handle personal information in
accordance with applicable laws and regulatory
requirements in Papua New Guinea.
The company also recognises confidentiality
obligations arising from commercial agreements,
employment relationships and professional engagements.
Additional privacy obligations may apply where
PECL engages international clients or service providers.
19 Changes to This Privacy Policy
PECL reserves the right to review and update
this Privacy Policy periodically.
Updates may arise from changes in legislation,
business operations, website functionality,
information security practices or third-party services.
Revised policies will be published on the
official PECL website with an updated revision date.
Continued use of the website following publication
constitutes acknowledgement of the updated policy,
but does not replace consent where legally required.
20 Contact Information
For questions, concerns or requests relating to
this Privacy Policy, please contact:
Our Privacy Commitment
At Pasifika Eagle Chemicals Ltd, protecting
personal information is an essential part
of maintaining professional relationships,
operational integrity and customer trust.
We are committed to handling information responsibly,
maintaining appropriate confidentiality and
continuously improving our information management practices.
